Tutorial PDF
The information members have on file with OKIE811 is closely protected. Only authorized contacts listed on your account can make changes to the information on file. The authorized contacts are personnel you have selected to maintain your account information. These contacts are also the recipients of the important messages from OKIE811. Below are the different contact types and their level of access to your account.
Add Another Authorized Contact
An output is each unique method on how the tickets are transmitted. Select the method you prefer. All members receive (1) primary output per/dispatch at no charge as our basic service. A $120 maintenance fee per year is applied per additional output setup under each dispatch. Please reference OKIE811 Fee Schedule to help make the best decision for your organization.
Add Another Output
Does your Organization use a Parser for the tickets? A parser is a program/ application used to break down data into smaller elements to input into a database.
This is an additional output and would incur a $120 maintenance fee per year is applied per additional output setup under each dispatch. Emergency short notice callouts are made to notify members of locate requests with a dig time of 24 hours or less. These calls are in addition to your electronic notification. The calls will be made to the listed personnel whenever an Emergency Short Notice tickets is processed for your dispatch. For these automated calls to work effectively, the number we have on file must go straight to an individual or an individual’s voicemail. Please list the contacts in the order they should be called.
Add Contact
Tell us how you will be sending mapping information regarding the location of your underground facilities.
Anything less than 500 ft. buffer requires a signed Buffer Acknowledgement form. If file is not buffered or buffer isn’t provided, an email will be sent requesting this information which may delay processing your request.
