Positive Response is a feature available in the OKIE811 Portal that enables facility operators to communicate status of locate requests to excavators so excavators can confirm response prior to excavation. It is a resource available to members to communicate, document and record their responses to the locate request notifications received. Excavators can view the responses through the OKIE811 Portal. Watch the video tutorial about how positive response works.
For members who respond through a separate system can upload their responses into the OKIE811 Portal. Please complete the Portal registration form and indicate your interest for the upload option on the form. Member Services team will provide documentation outlining the set-up needed to upload responses into the positive response system.
Positive Response is required by Law
Responding to the excavator is mandatory in the State of Oklahoma, in accordance with Oklahoma Underground Facilities Damage Prevention Act Section 63-142.6. Submitting response information through the OKIE811 Portal is not yet required by law. Utility owners and operators currently responding via the OKIE811 are doing so on a voluntary basis. Excavators should continue to check the excavation site, emails, voicemails, text, etc. prior to calling OKIE811 to request an additional notice. OKIE811 is not responsible for any damage loss or liability that may arise due to the use or misue of ticket response status information.
Oklahoma Corporation Commission has updated the Pipeline Safety Title 165 to include that each operator served with a locate request notification shall notify the excavator of the size and material of an active underground facility. This information can be added in the comments section of the response in the OKIE811 Member Portal.
Information Needed for Registration
- User contact information (name, email and phone number)
- Each user will need their own unique email address.
- Company Name, Address, Phone number
- List of dispatch codes to be linked to the user
- List of facility types registered under each dispatch code
- Names of personnel responsible for responding to locate requests for each code and each facility type, more than one user may register to respond