Membership Announcements

ACTION REQUIRED: 2021 OKIE811 Membership Verification - Follow-up

Information on file with OKIE811 must be current to be compliant with the OKIE811 Membership Agreement and the Oklahoma Underground Facilities Damage Prevention Act. Membership Verification is an opportunity for members to review or update information on file with OKIE811. This important process allows OKIE811 to deliver tickets and contact appropriate individuals. If you are listed as an authorized contact on multiple dispatch codes, you will receive an email for each associated dispatch. Read More

2021 Annual Meeting of the Membership

Each year, OKIE811 hosts our Annual Meeting to provide members an opportunity to learn what we are doing to support our stakeholders and provide quality service to them. All members are invited to attend the 41st Annual Meeting virtually on Wednesday April 14, 2021 from 1:00pm to 3:00pm. We look forward to having you participate! Read More

ACTION REQUIRED: 2021 OKIE811 Membership Verification

Information on file with OKIE811 must be current to be compliant with the OKIE811 Membership Agreement and the Oklahoma Underground Facilities Damage Prevention Act. Membership Verification is an opportunity for members to review or update information on file with OKIE811. This important process allows OKIE811 to deliver tickets and contact appropriate individuals. If you are listed as an authorized contact on multiple dispatch codes, you will receive an email for each associated dispatch. Read More

2021 Holidays Needed

Your Emergency and Short Notice Holiday outputs will be updated with the following 2021 OKIE811 Observed Holidays. For any additional holidays that your company observes, please complete the Member Holiday form at your earliest convenience. Additional recognized Holiday schedules must be submitted using this form and will not be activated until form is received by us. Read More

ATTENTION OKIE811 FACILITY OPERATORS IMPORTANT NOTICE!!

Starting January 1, 2021 2nd Notices & All Other Subsequent Notices from Excavators will be Processed 24/7 The decision was made at the November 2020 Board of Directors Meeting to begin processing 2nd Notices after hours, on weekends and holidays. This is a result of excavators being able to set their excavation start date on a non-business day. This notice serves as an opportunity for you to assess the handling of these requests after hours. Read More

November 2020 Law Updates

Do you know about the recent updates to the Oklahoma Underground Facility Damage Prevention Act? The scope of a ticket is not to exceed 500 linear feet in incorporated areas or 1 mile in unincorporated areas. Review our webinar to learn how this could affect your locate requests. Read More

Avoid Additional Fees for Emergency Short Notice Calls - Final Notice

FINAL NOTICE: You have not switched to 24/7 EM/SN Contacts Emergency/Short Notice (EM/SN) call notifications are made in addition to the electronic transmission of the locate request. 24/7 EM/SN Contacts are optimal for the maintenance of your emergency short notice calls. Beginning November 1, 2020: Member Services will begin creating additional outputs for dispatch codes that do not have emergency /short notice contacts available 24/7. Read More

Switch to 24/7 Contacts By November 1 to Avoid Additional Fees

Beginning November 1, 2020: Member Services will begin creating additional outputs for dispatch codes that do not have emergency /short notice contacts available 24/7. A new/additional output will be created for each time block currently listed on your emergency short notice contact information. Time Blocks = Office hours, After hours, Weekends, Holidays, lunch breaks, etc. Each additional output could result in an additional $120 a year maintenance fee. Emergency Short Notice call notificatio Read More

2021 Fee Schedule

The Board of Directors for Oklahoma One-Call System (OKIE811) has approved this Fee Schedule and agree we should not increase fees for members in a potentially difficult year ahead. This Fee Schedule goes into effect November 1, 2020 for all services provided from 11/1/2020 thru 10/31/2021. As you prepare your 2021 budget, be sure to visit www.okie811.org/memberdocuments to review the new 2021 Fee Schedule and OKIE811’s official 2021 Holidays. Read More

Additional Contacts Needed, Getting Notices to New Contacts

OKIE811 is working hard to meet the needs of our members and ensure effective communications are provided between you and those digging around your underground facilities. We are starting to gather new contact information for Design Notices as well as requesting Emergency Repair numbers to provide excavators wanting to report damages that require emergency repair. Read More

Additional Contacts Needed, Getting Notices to New Contacts

OKIE811 is working hard to meet the needs of our members and ensure effective communications are provided between you and those digging around your underground facilities. We are starting to gather new contact information for Design Notices as well as requesting Emergency Repair numbers to provide excavators wanting to report damages that require emergency repair. Read More

OKIE811 Covid Update - Return to Work

All of us at OKIE811 hope this email finds you healthy and well. At OKIE811 we have been busy ensuring public safety and underground damage prevention is a top priority across our state. We have remained fully operational through the beginning of this pandemic and will continue our commitment to safe excavation as we move ahead. As Oklahoma’s statewide shelter-in-place restrictions expire, we plan to offer employees working from home the opportunity to return to working from the office but Read More

PLEASE READ To: OKIE811 Members

In response to the COVID-19 pandemic, hospitals, testing sites and other medical facilities may find the need to erect tents or like temporary structures in your community. OKIE811, and our utility partners, would like to remind you that the driving of stakes for the installation of tents creates a risk of damaging a buried utility line. Read More

2020 Annual Meeting of the Membership

Each year, OKIE811 hosts an annual meeting to provide all our members the opportunity to learn about what is happening at OKIE811. All members are invited to attend the 40th Annual Meeting on Wednesday April 22, 2020. This year we will be hosting the meeting virtually. We look forward to a successful meeting and seeing you online! Read More

Save the Date! Annual Meeting of Membership

Please join us Wednesday, April 22, 2020 1:00PM - 2:00PM CDT Virtual Annual Meeting Read More

2020 Holidays Needed

To ensure OKIE811 Members continue to receive Emergency Short Notice callouts on the holidays, OKIE811 will need a list of the 2020 Holidays that your company observes. This is especially imperative if you receive the automated callouts. Please reply with your dispatch code and any date that your office will be closed due to a holiday or early closing. Please allow at least 72 business hours for OKIE811 to make these changes. You will receive a confirmation email once the holidays have been add Read More

Effective November 1, 2019

This November there will be a few changes made to the Oklahoma Underground Facilities Damage Prevention Act. View the Upcoming Law Changes Webinar for more details. The 2020 Fee Schedule will be in effect November 1, 2019 for all services provided from 11/1/19 thru 10/31/20. Read More

Avoid Unnecessary Costs by Switching to Automated Calls

Effective November 1, 2019, any member of OKIE811 who has not switched to Vocal Notify, our new automated callout service for emergency short notices, will incur a surcharge. The surcharge fee is $5.00 for each ticket our Customer Service Representative has to call out. Read More

Surcharge for Callouts Delivered by Voice

Emergency short notice callouts are made to notify members of locate requests with a dig time of 24 hours or less. These calls are in addition to your electronic method of receiving locate requests. Read More

Member Services
[email protected]
1(800) 522-6544 or (405) 840-9955 ext. 7125
Fax: (405) 605-1629