Resources and Videos
We have a variety of online resources for excavators. Check out our Excavator Guide to get an in-depth look at the "call before you dig" process. We have a collection of Safety Video covering various topics from best practices to why you should call 811. If you have questions about submitting an online ticket we have video tutorials to help guide you every step of the way.
|Excavator Guide||Safety Education Videos||Ticket Portal Tutorials|
Locate Request Types
Normal Locate Request
A normal locate request is a non-emergency request where the excavator contacts OKIE811 at least 48 hours prior to the excavation excluding date of notification, weekends, and holidays. .
Emergency Locate Requests
The law provides an exception to the three business days’ notice in emergency cases only. An emergency is an unavoidable situation that endangers life, health, or property, prior to excavation. In an emergency, excavation may begin immediately. Excavators must use extra care and precaution to protect underground facilities. Excavators should try to call before digging, but if they are unable, they should call as soon as possible. All operators of underground facilities within the area of the emergency must be notified promptly.
If requests for emergency locates are made by an excavator when there is no emergency, the excavator may then be liable to the owner or operator for the responsible cost of emergency response.
By Oklahoma law, before demolition of a structure begins, operators of the underground facilities in the geographic area shall be given at least 7 business days’ notice, this excludes Saturdays, Sundays, and legal holidays. This notice shall be given to the notification (onecall) center after the excavator has met local code requirements for a demolition permit. Important: This notice does not replace the excavator’s responsibility to notify the operators of the underground facilities directly to have the lines disconnected. These 7 business days’ notices are only for the intent of demolition and the excavator shall notify the 811 center once again no less than 3 business days before the demolition work begins.
When your submission is complete and all information validated, the OKIE811’s system will assign a 14-digit confirmation number. Keep your locate request ticket number on file and easily accessible on the job site for 14 calendar days. Be sure to listen carefully to the list of Member companies being notified or refer to the locate ticket for this list. Remember, private lines are the responsibility of the landowner and most likely will not be located and marked by a member company. Also, be sure to update your ticket if work will continue beyond 14 calendar days, or if marks are destroyed. As a reminder, all messages to and from OKIE811 are recorded and maintained for a minimum of 36 months. This is to protect both excavators and facility owners/operators and for OKIE811 quality assurance.
Design Work - List of Companies Only
No marking of facilities will take place. OKIE811 will provide a list of registered members located within certain legal description. It is then the requestor’s responsibility to contact those member companies to discuss their project.
The Design-Survey Request is for the planning, design, or survey phase of a project when no excavation is taking place yet. The Design-survey is not a locate request and is not for the purposes of excavation. No marking of facilities will take place.
Okie811 will provide a list of registered members located within the design-survey area. It is then the requestor's responsibility to contact those member companies to discuss their project.
Wildland Fire & Fire Breaks
See the video below for an introduction and on how to submit a wildland fire ticket.
In cooperation with fire departments and other first responders across the state, OKIE811 will process emergency notices to members during an incident of imminent danger to underground facilities posed by wildland fire and firebreaks.
When there is a wildland fire incident taking place in a particular county, it is expected that local fire departments will contact OKIE811 to report the wildland fire.
We will also use the emergency notice to members for firebreaks in an unplanned emergency situation in conjunction with a wildland fire. This process allows the onsite contact to coordinate with the member companies in determining the best location for the firebreaks.
Below is a sample ticket showing the information that will be required to setup the emergency notice to members: