New Dispatch

Member Information
Authorized Contact

The information members have on file with OKIE811 is closely protected. Only authorized contacts listed on your account can make changes to the information on file. The authorized contacts are personnel you have selected to maintain your account information. These contacts are also the recipients of the important messages from OKIE811. Below are the different contact types and their level of access to your account.

  • One-Call Admin – This person is the alternate contact that is responsible for maintaining data on file with OKIE811. This includes authorized contacts, outputs for locate request notifications and registered assets.
  • One-Call Contact – This person is the day-to-day contact that is responsible for maintaining data on file with OKIE811. This includes authorized contacts, outputs for locate request notifications and registered assets.
  • GIS Admin – This person is the alternate contact that is responsible for maintaining the assets registered with OKIE811. Does not have authorization to make changes to authorized contacts or locate request notifications.
  • GIS Contact – This person is the day-to-day contact that is responsible for maintaining the assets registered with OKIE811. Does not have authorization to make changes to authorized contacts or locate request notifications.
  • Locator – This person is the day-to-day contact receiving the emergency and short notice locate requests callouts. Does not have authorization to make changes to the account, but will be able to discuss what is currently on file with OKIE811. Any requested changes will need to be approved by a One-Call Admin or Contact.
  • Portal User – This person is registered for the member portal, but does not have access to make any changes to the account unless also listed as a One-Call Contact or One-Call Admin.
  • Design/Engineer Department Number – This number will be listed on the OKIE811 website and shared with callers who are working on design projects. Does not have authorization to make changes to the account. Any requested changes will need to be approved by a One-Call Admin or Contact.
  • Emergency Hotline Number – This number will be listed on the OKIE811 website and shared with callers who need to report gas leaks, damages, etc. Does not have authorization to make changes to the account. Any requested changes will need to be approved by a One-Call Admin or Contact

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Output Information

An output is each unique method on how the tickets are transmitted. Select the method you prefer. All members receive (1) primary output per/dispatch at no charge as our basic service. A $120 maintenance fee per year is applied per additional output setup under each dispatch. Please reference OKIE811 Fee Schedule to help make the best decision for your organization.


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Emergency Short Notice Call Outputs

This is an additional output and would incur a $120 maintenance fee per year. Emergency short notice callouts are made to notify members of locate requests with a dig time of 24 hours or less. These calls are in addition to your electronic notification. The calls will be made to the listed personnel whenever an Emergency Short Notice tickets is processed for your dispatch. For these automated calls to work effectively, the number we have on file must go straight to an individual or an individual’s voicemail.
Please list the contacts in the order they should be called.


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Registering Assets (Member Service Area)

Tell us how you will be sending mapping information regarding the location of your underground facilities.

Submit service area using Shapefile or KML/KMZ files. Complete File Submission Details below.
Submit Quarter Section Submission form providing Legal Descriptions: Range, Township, Section and Quarter Section(s).
Draw in service area using MSAM (Member Service Area Mapping) You will receive an email with username and password to login.
Request assistance to provide service area mapping.
Submission Information
I have read and agree to the Terms of Membership with OKIE811*