Per Oklahoma Underground Facilities Damage Prevention Act…

Notice shall be given no more than ten (10) days nor less than forty-eight (48) hours, excluding Saturdays, Sundays and legal holidays, prior to the commencement of the excavation or demolition.

Contact Center Hours:

The contact center is available to take emergency requests by phone 24 hours a day, 7 days a week, 365 days a year. An emergency request is defined as: endangerment to life, health, or property requiring immediate excavation.

Hours for accepting all types of locate requests by phone are defined below:

Monday - Friday: 6:00am - 6:00pm

After business hours only emergency locate requests will be accepted via phone.

You may submit normal (48 hour) locate requests via the Web or OKIE811 mobile app, 24 hours a day, 7 days a week, 365 days a year.

Holidays

Accepting only emergency locate requests via phone on the following Holidays.

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day

Beginning in 2017, OKIE811 will accept all types of locate requests via phone on the following holidays.

  • Martin Luther King Day
  • President's Day
  • Veteran's Day

All non-emergency locate requests processed after business hours and on Legal Holidays, the forty-eight (48) hours’ notice will begin at 7am the next business day.